Consultants and Coaches

Abel Gómez | Executive Director


Industrial engineer with more than 20 years of experience working with companies from different industries.

Former director of Shingo Prize Mexico and founder of Opex Academy (global company affiliated to the Shingo Institute).

One of the most recognized consultants in America in consulting for the implementation of the Shingo Model for companies seeking operational excellence.

More than 10 successful cases have been recognized worldwide. More than 800 executives and businessmen trained in the application of the Shingo Model of Excellence, more than 15 companies advised per year on methods of implementation of tools and Lean systems focused on the sustainability of results.

Jim Mayer | Managing Partner USA

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With 30 plus years of work experience, Jim has been involved with different settings that include retail, construction, manufacturing, and consulting.  He has held positions with a wide range of organizational impact that include Supply Chain Management, Human Resources, Information Management, Project Management, Strategic Planning, and Lean systems.  He was the program director which lead to the Shingo Prize award for two facilities. ECA Guatemala – 2015, Rexam Querétaro, Mexico – 2016. 

Jim will be leading our efforts in serving our US clients with the opening of our US Chicago office.  Jim is a sought-after speaker and workshop facilitator regarding the integration of successful employee systems that improve efficiency and create value.

Jim received his Bachelor’s degree from the Commerce college at the University of Illinois and his MBA from the University of Notre Dame.  He lives with his family in Naperville, IL.

Chuck Lutrell | Consultant


BS in Management, AA in Finance He has 25 years of experience with Toyota.

Extensive training in Operational Excellence and TPS by the students of the 1st and 2nd generation of Taiichi Onno in Japan.

Has given consultancies to 15 companies from small to Fortune 100

Ricardo Ruiz | Director of Operations

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Mechanical Engineer Electrician with more than 22 years of experience working with multinational companies.

Director of Opex Academy Operations.

Expert consultant on lean tools and lean transformers creating sustainable culture models, as well as developing management systems for continuous improvement in companies in Mexico.

Expert in Lean Manufacturing, Business Finance, Logistics, Production, Processes Engineering and Lean Development of Six Sigma Methodologies, focused on financial results of the company, proven ability to manage human and material resources, professional, creative and innovative new strategies for a cultural change in the organization.

Raul Araya | Executive Director South America


Engineer and Master in Business Administration "MBA", with more than 18 years of experience, work in the design, development and implementation of strategies to achieve the objectives of Operational Excellence.

Management Control and Projects of the main industries of the Scope mining specialist in Operational Excellence methodologies, Management Control, Project Management and Management, Continuous Business Improvement stories such as Six Sigma - Lean, Innovation and Business Risk Management.

Mario Torres | Executive Director Central America & Caribean


Industrial Engineer, Master in Project Management and specialized in Supply Chain, with more than 23 years of professional experience, in the Dairy, Textile and Medical Devices industry.

International experience in countries of Central America and the Caribbean. Expert professional in the areas of Supply Chain, exercising roles of Executive Manager and Director. Expert in process management in Logistics, Purchasing, Materials Planning, Production Planning, Warehouse Management and Distribution as well as continuous improvement in the Supply Chain.

Responsible for the office of Central America and the Caribbean, located in Costa Rica.

Recognized for his abilities of Strategic Planning, Communication, Leadership, Continuous Improvement and Coaching, through a collaborative, practical and teamwork approach.



This 2 day workshop has as its objective to introduce the participants to the Shingo Model, the Guiding Principles and the Three Revelations of Operational Excellence. With real time discussions...


Enable is based on the learning and experience gained in the Discover Excellence workshop and takes you further into the Shingo Model, focusing on the principles that are identified as...


Continuous improvement begins by clearly defining the value through the client's eyes. IMPROVE continues the discussion that revolves around ideal behaviors, fundamental beliefs and behavioral standards and how they relate...


To be successful, organizations must develop work-aligned management systems and behaviors with principles and direction in ways that are simple, complete-executable, and standardized. The sum of individual efforts rarely approximate...


BUILD EXCELLENCE This two-day capstone workshop integrates classroom and on-site experiences at a host facility to solidify the knowledge and experience gained from the previous four Shingo workshops. The BUILD EXCELLENCE...