Mario Torres | Executive Director Central America & Caribean


Industrial Engineer, Master in Project Management and specialized in Supply Chain, with more than 23 years of professional experience, in the Dairy, Textile and Medical Devices industry.

International experience in countries of Central America and the Caribbean. Expert professional in the areas of Supply Chain, exercising roles of Executive Manager and Director. Expert in process management in Logistics, Purchasing, Materials Planning, Production Planning, Warehouse Management and Distribution as well as continuous improvement in the Supply Chain.

Responsible for the office of Central America and the Caribbean, located in Costa Rica.

Recognized for his abilities of Strategic Planning, Communication, Leadership, Continuous Improvement and Coaching, through a collaborative, practical and teamwork approach.



This 2 day workshop has as its objective to introduce the participants to the Shingo Model, the Guiding Principles and the Three Revelations of Operational Excellence. With real time discussions...


Enable is based on the learning and experience gained in the Discover Excellence workshop and takes you further into the Shingo Model, focusing on the principles that are identified as...


Continuous improvement begins by clearly defining the value through the client's eyes. IMPROVE continues the discussion that revolves around ideal behaviors, fundamental beliefs and behavioral standards and how they relate...


To be successful, organizations must develop work-aligned management systems and behaviors with principles and direction in ways that are simple, complete-executable, and standardized. The sum of individual efforts rarely approximate...


BUILD EXCELLENCE This two-day capstone workshop integrates classroom and on-site experiences at a host facility to solidify the knowledge and experience gained from the previous four Shingo workshops. The BUILD EXCELLENCE...